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Course Description

Module 1: Demonstrate Physical Intellect

“The visible interpretation of the mental state”
(How someone feels on the inside is reflected in their actions and attitudes)

  • Recognise high and low road reactions

  • Recognise emotional states of others and demonstrate appropriate behaviour

  • Analyse and identify facial expressions

  • Identify positive and negative dialogue

  • Discover personal explanatory style

  • Evaluate and utilise optimistic attitudes

  • Utilise critical thinking skills to evaluate set-backs

  • Action positive internal dialogue to overcome set-backs

  • Analyse social networks

  • Identify the importance of the five senses in creating personal boundaries

  • Recognise personal, social and emotional boundaries

  • Evaluate the benefit of creating personal boundaries

  • Choose happiness using gratitude and mindfulness.

  • Recognise and appreciate personal strengths

Module 2: Utilise Appropriate Business and Social Manners

“Recognise and exercise the rules of engagement in social, business and cultural environments while observing consideration for the individual”

  • Research the development of tribal behaviour in humans

  • Identify the origins of cultural practices

  • Recognise group rules and individual roles within the group structure

  • Analyse the validity of the stereotype

  • Identify behaviours associated with specific events within a culture

  • Differentiating Etiquette and Manners

  • Learn international cultural manners and accepted practices

  • Develop and apply cultural attunement

  • Apply the time/space/context concepts to a cultural situation

  • Identify the human grooming process

  • Apply appropriate introduction protocols

  • Analyse the structure of small talk

  • Recognise the benefits of small talk

  • Demonstrate confident social dining skills

  • Recognise and apply inclusive interactions

Module 3: Personal Presentation and Dress Codes

"Recognise that every situation has a dress code as part of the human group process”

  • Analyse the theory and purpose of the first impression

  • Analyse and utilise the principles of the successful first impression

  • Recognise the value of implementing a dress code when interacting in groups

  • Identify the three rules of personal presentation

  • Identify the four levels of the business casual dress code

  • Recognise a business dress code using identifying markers

  • Analyse the purpose and application of social dress codes

  • Identify dress codes for specific social events

MD IMPOWRD

Natalia Josephs

Natalia is an expert in placement practices having placed over 3,500 people with barriers to employment into work and thousands more through the consultants who have undertaken her training programmes.

Course curriculum

  • 1

    Course Introduction

    • Developing Social Skills Course Introduction

    • Developing Social Skills program completion requirements

    • Developing Social Skills Terms and Conditions
  • 2

    Developing Social Skills Workbook

    • Developing Social Skills workbook

    • Workbook download

    • Workbook Activity Eighteen
  • 3

    Developing Social Skills Life Book

    • Developing Social Skills Life Book

    • Life Book download
  • 4

    Introduction to Module 1

    • Introduction to Module 1 Video
  • 5

    Module 1 Lesson 1

    • Lesson 1 Video

    • Summary Lesson 1 review download

    • DSSW20 Module1 Lesson1 Quiz1
  • 6

    Module 1 Lesson 2

    • Lesson 2 Video

    • Summary Lesson 2 review download

    • DSSW20 Module1 Lesson2 Quiz2
  • 7

    Module 1 Lesson 3

    • Lesson 3 Video

    • Summary Lesson 3 review download

    • DSSW20 Module1 Lesson3 Quiz3
  • 8

    Module 1 Lesson 4

    • Lesson 4 Video

    • Summary Lesson 4 review download

    • DSSW20 Module1 Lesson4 Quiz4
  • 9

    Module 1 Lesson 5

    • Lesson 5 Video

    • Summary Lesson 5 review download

    • DSSW20 Module1 Lesson5 Quiz5
  • 10

    Module 1 Lesson 6

    • Lesson 6 Video

    • Summary Lesson 6 review download

    • DSSW20 Module1 Lesson6 Quiz6
  • 11

    Module 1 Lesson 7

    • Lesson 7 Video

    • Summary Lesson 7 review download

    • DSSW20 Module1 Lesson7 Quiz7
  • 12

    Module 1 Lesson 8

    • Lesson 8 Video

    • Summary Lesson 8 review download

    • DSSW20 Module1 Lesson8 Quiz8
  • 13

    Module 1 Lesson 9

    • Lesson 9 Video

    • Summary Lesson 9 review download

    • DSSW20 Module1 Lesson9 Quiz9
  • 14

    Module 1 Lesson 10

    • Lesson 10 Video

    • Summary Lesson 10 review download

    • DSSW20 Module1 Lesson10 Quiz10
  • 15

    Module 1 Lesson 11

    • Lesson 11 Video

    • Summary Lesson 11 review download

    • DSSW20 Module1 Lesson11 Quiz11
  • 16

    Module 1 Lesson 12

    • Lesson 12 Video

    • Summary Lesson 12 review download

    • DSSW20 Module1 Lesson12 Quiz12
  • 17

    Module 1 Lesson 13

    • Lesson 13 Video

    • Summary Lesson 13 review download

    • DSSW20 Module1 Lesson13 Quiz13
  • 18

    Module 1 Lesson 14

    • Lesson 14 Video

    • Summary Lesson 14 review download

    • DSSW20 Module1 Lesson14 Quiz14
  • 19

    Module 1 Lesson 15

    • Lesson 15 Video

    • Summary Lesson 15 review download

    • DSSW20 Module1 Lesson15 Quiz15

    • 25 Character Strengths Test
  • 20

    Module 1 Lesson 16

    • Lesson 16 Video

    • Summary Lesson 16 review download

    • DSSW20 Module1 Lesson16 Quiz16
  • 21

    Module 1 Final Exam

    • DSSW20 Module1 Final Exam
  • 22

    Module 2 Introduction

    • Introduction to Module 2
  • 23

    Module 2 Lesson 17

    • Lesson 17 Video

    • Summary Lesson 17 review download

    • DSSW20 Module2 Lesson17 Quiz17
  • 24

    Module 2 Lesson 18

    • Lesson 18 Video

    • Summary Lesson 18 review download

    • DSSW20 Module2 Lesson18 Quiz18
  • 25

    Module 2 Lesson 19

    • Lesson 19 Video

    • Summary Lesson 19 review download

    • DSSW20 Module2 Lesson19 Quiz19
  • 26

    Module 2 Lesson 20

    • Lesson 20 Video

    • Summary Lesson 20 review download

    • DSSW20 Module2 Lesson20 Quiz20
  • 27

    Module 2 Lesson 21

    • Lesson 21 Video

    • Summary Lesson 21 review download

    • DSSW20 Module2 Lesson21 Quiz21
  • 28

    Module 2 Lesson 22

    • Lesson 22 Video

    • Summary Lesson 22 review download

    • DSSW20 Module2 Lesson22 Quiz22
  • 29

    Module 2 Lesson 23

    • Lesson 23 Video

    • Summary Lesson 23 review download

    • DSSW20 Module2 Lesson23 Quiz23
  • 30

    Module 2 Lesson 24

    • Lesson 24 Video

    • Summary Lesson 24 review download

    • DSSW20 Module2 Lesson24 Quiz24
  • 31

    Module 2 Lesson 25

    • Lesson 25 Video

    • Summary Lesson 25 review download

    • DSSW20 Module2 Lesson25 Quiz25
  • 32

    Module 2 Lesson 26

    • Lesson 26 Video

    • Summary Lesson 26 review download

    • DSSW20 Module2 Lesson26 Quiz26
  • 33

    Module 2 Lesson 27

    • Lesson 27 Video

    • Summary Lesson 27 review download

    • DSSW20 Module2 Lesson27 Quiz27
  • 34

    Module 2 Lesson 28

    • Lesson 28 Video

    • Summary Lesson 28 review download

    • DSSW20 Module2 Lesson28 Quiz28
  • 35

    Module 2 Lesson 29

    • Lesson 29 Video

    • Summary Lesson 29 review download

    • DSSW20 Module2 Lesson29 Quiz29
  • 36

    Module 2 Final Exam

    • DSSW20 Module2 Final Exam
  • 37

    Module 3 Introduction

    • Introduction to Module 3
  • 38

    Module 3 Lesson 30

    • Lesson 30 Video

    • Summary Lesson 30 review download

    • DSSW20 Module3 Lesson30 Quiz30
  • 39

    Module 3 Lesson 31

    • Lesson 31 Video

    • Summary Lesson 31 review download

    • DSSW20 Module3 Lesson31 Quiz31
  • 40

    Module 3 Final Exam

    • DSSW20 Module3 Final Exam
  • 41

    Developing Social Skills Final Exam

    • DSSW20 Final Exam
  • 42

    Assignment Reminder

    • Developing Social Skills assignments
  • 43

    Your Feedback & Resources

    • You've Done It!

    • Developing Social Skills Feedback Survey

    • Now finalise your certificate.